Shipping policy

We offer next day shipping (excl; weekeknds and public holidays)

Please notE our prices online do not include duties and taxes which maybe applicable in certain countries

 

DELIVERY INFORMATION 

Customs Charges: The prices within our store do not include overseas duties and taxes you may incur. These costs are imposed by your local customs office and vary based on your location. We recommend that you familiarise yourself with your country's customs charges and levies prior to placing an order. Gypsy of Eden does not cover the cost of customs duties and taxes that you may be required to pay.

 Policies & Terms: To comply with Australian export regulations we are required to declare the exact value of all items ordered and to mark them as dutiable 'merchandise'. We are also prohibited by law from marking the order as a 'gift', even if the order is placed with the intention of sending to a gift recipient.

Refused packages: In the event where a parcel is not claimed or refused by the receiver over duties and taxes, the parcel will be destroyed and abandoned by authorities in the receiver's country. Consequently, there will be no refunds for parcels that are not claimed or refused. In the event that your package is refused and returned to Gypsy of Eden, any return costs incurred will be the responsibility of the customer and deducted from your store credit refund.

Delivery Delays: During busy sale periods or new collection launches, your order may not always be delivered within the specified delivery timeframes. We are unable to provide compensation to customers for any unexpected delays with your delivery once the item has been despatched. These delays are out of the control of Gypsy of Eden. If you wish to seek compensation for any inconvenience caused, you may wish to contact the courier directly.